Quantum Legal Limited provides legal and other services to clients. We may share data with other organisations when providing our services.
We are committed to protecting your information and privacy.
This notice explains how we use and process personal information collected. It addresses information provided to us.
It sets out how we process it, with whom we may share it and choices you can make regarding use of information collected. It does not apply to personal information of staff in connection with employment, which is dealt with by an internal Human Resources privacy notice.
This notice may change from time to time. Changes will be incorporated on this page. Please review it periodically. Further information about data privacy may be found in our client engagement letter sent to you along with our terms and conditions.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This website is not intended for children and we do not knowingly collect data relating to children.
Who we are
Quantum Limited is authorised and regulated by the Solicitors Regulation Authority (SRA) number SRA ID: 518885.
As a regulated practice, we process personal information in accordance with data protection legislation and in line with obligations imposed on us under the SRA Code of Conduct found here.
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
How we collect your personal information
We collect, retain and process personal information to enable us to give legal advice, provide legal and related business services and conduct legal proceedings and transactions on behalf of our clients.
We may collect personal information in a number of ways, including:
How we collect your personal information
The type of information collected depends upon our relationship with you and the context in which we obtain and process your personal data. Information collected and processed may include details of the following types of information:
What we do with personal information collected
We use the information provided to:
Who do we share your information with
In providing our services, we may provide your personal information to our staff or other third parties, such as:
On what basis do we process your information
The legal grounds for processing your personal data depend upon the nature of our relationship with you and the context of processing and are as follows:
How long do we keep your personal information
We only retain your information for as long as is necessary for the purpose for which it was obtained. This could include compliance with legal obligations (by way of example, in relation to anti money laundering regulations where we are required to keep information for minimum periods). It could also include conducting legal work as instructed, or establishing or defending claims which could be made against us, for example for negligence in the performance of our obligations.
Information collected from you concerning other people
Where you provide personal information to us about other people, we accept it on the understanding that you have made the other person aware about how we will use and disclose their information.
Where will your personal information be processed
There may be occasions where we may need to transfer your personal information to countries outside the European Economic Area, (EEA) which do not provide the same level of data protections as in the UK. For example, in relation to legal claims or transactions with an international element, or where we need to instruct overseas agents to assist us in performing our services. In these circumstances, we will take steps to ensure that your personal information is adequately protected.
We may provide you with information which we think you may find interesting via our newsletters, updates etc. You can choose to restrict the collection or use of your personal information for this purpose. You can ask us to change your preference for receiving such communications, including legal updates and newsletters at any time.
Whenever you receive marketing communications from us, you will be able to indicate whether you wish to update your details or preferences. If you would prefer not to receive this information please let us know by emailing email@example.com.
You have the right to ask us not to process your personal information for marketing purposes.
IP addresses and cookies
Some information about website users is collected automatically and may be used by us to review and analyse how our site is used.
We may collect information about your computer, including where available your operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. This includes IP addresses, which all of our reporting systems anonymise.
We may also use information obtained by using a cookie file stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They are widely used to make sites work efficiently. They help us improve our site and deliver a better and more personalised service.
They enable us to:
These are cookies which are only on your computer for one visit. Once you close your browser, they are deleted. They’re used to do things like remember that you’ve logged into a site.
We have Google Analytics implemented on this site. This uses tracking cookies. These are also session cookies. They do not collect any personal data and help us collect information in an anonymous form.
Third party advertising cookies
We have advertising cookies on the site. This allows us to track the efficacy of our ads and to understand the demographics of website visitors based on anonymised data. They do not collect any personal data. Most web browsers allow some control of most cookies through browser settings. To find out more about cookies and how to manage or delete them, visit aboutcookies.org.uk
Links to other websites
Access to your information
You have the right to request details of personal information which we hold about you.
If you would like a copy of your personal information, please write to firstname.lastname@example.org.
You also have the right to correct or complete information held by us. If you think any information we have about you is incorrect, incomplete or needs updating please also let us know. We will update any information as soon as possible.You may also in certain circumstances:
These requests are free of charge.
Depending on the nature and extent of your request, we may be unable to continue acting for you. In this event, you will remain liable for our fees and disbursements incurred before the request was made.
Our contact information in connection with the exercise of these rights or other privacy issues appears at the bottom of this page. If you consider we have breached our obligations in respect of your personal data you may raise your concerns with us. Alternatively, you can complain to the Information Commissioners Office. Further details can be found at ico.org.uk
Security and storage
All information you provide to us in electronic format is stored on our secure servers within the United Kingdom.
The internet is a global environment. It can involve transmission of data on an international basis. Transmission of information via the internet or any social media is not completely secure. By using our site and communicating with us electronically, you acknowledge and accept our processing of your personal information in this way. Although we adopt appropriate technical and organisational measures to protect your personal information, we cannot guarantee its security when sent to this site. Transmission is at your own risk.
Once your information is received by us either in electronic or physical form, we take all reasonable steps necessary to prevent unauthorised access and ensure your information is handled securely and in accordance with this privacy notice. We have put in place suitable electronic, physical and managerial procedures to protect and secure the information collected. If password access is required for certain parts of our website, you are responsible for keeping this password confidential.
How to contact us
If you have any queries or requests regarding this notice, or our practices concerning your personal data, please contact Administration Team, Quantum Legal Limited, Bridgeman House, 77 Bridgeman Street, Bolton, BL3 6BY or email email@example.com
We will take reasonable steps to resolve or answer concerns as soon as possible and normally within 30 days.
(Kindly note that queries about legal claims/legal matters should be directed to the file handler with conduct of the case as identified in our correspondence with you.)
A cookie is a small file which asks permission to be placed on your computers hard drive. When you start browsing our website you will be presented with a pop-up asking for your consent to set those cookies.
Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allowus to provide a better experiencewhen using our web application and to respond to you as an individual. The web application can then tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. Please consult the help menu in your internet browser to find out how to enable or disable cookies. You can also choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings. We recommend that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings
More About Cookies
We may use: Analytical/performance cookies To recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
To recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
To record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.